Wednesday, 15 February 2012

You can't train people to be social - Harold Jarche

Harold Jarche summarises the difficulties in training people to engage with social media and provides a useful list of pointers for creating a supportive social environment.

Tuesday, 14 February 2012

Getting to Social - Harold Jarche

Harold Jarche explores the idea that use of social media is comparable to using a new language - you have to start at the beginning and experience it for yourself in order to understand its values and conventions:

Friday, 10 February 2012